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Ways to Pay

Accurate Billing. Reliable Service. Real Value.

Wells Rural Electric Company (WREC) employees work hard to provide accurate consumer accounting and ensure every bill represents reliable electricity service and tremendous value for all of our members. We also realizWREC Billing 101e it can be a complex process for members who might only look at their bill and electricity use once a month when they pay their bill.

We will use this space regularly to address:

  • The components of your bill
  • Your electricity use
  • The value cooperative members receive
  • The bill questions we are most commonly asked

“Membercentric” is a common phrase at Wells Rural Electric Company. When cooperative employees discuss new plans or programs, we try to determine how it benefits the members so we can ensure the best possible service and provide tremendous value for your cooperative membership.

Payment Options That Fit Your Schedule

That includes making sure we offer a variety of payment options so you can settle your monthly bill in the way that best suits your schedule and lifestyle.

We love seeing members in the office, but we also understand it is not what works best for everyone.

WREC offers payment options that fit your schedule:

  • Online and mobile payment through SmartHub
  • Secure phone payment
  • 24 hours a day, 7 days a week payment drop boxes at every office
  • In-person office visits

SmartHub logoSmartHub: Online & Mobile Bill Pay

WREC offers online and mobile bill pay via its free account management app, SmartHub.

You can access your account on your tablet or mobile phone at your convenience by downloading SmartHub from your app store. Based on member feedback, account login is also available directly from the home page if you prefer to use a personal computer or laptop.WREC mobile devices

SmartHub allows you to:

  • Access your account on your tablet or mobile phone
  • Login from the home page using a personal computer or laptop
  • Store payment information such as checking accounts and all major credit cards
  • Set up monthly payments
  • Track your daily use and help you conserve electricity
  • Request an electrician service
  • Manage account maintenance remotely

If you are interested in SmartHub and need assistance setting up your account, please visit your local WREC office.

Register for SmartHub

Secure Pay

WREC allows members to make secure payments by phone. Call toll-free at (844) 425-4297 or call your local office and select option 4 on the automated system.

To help protect your financial information, the phone payment option meets federal Payment Card Industry regulations.

Through the Secure Pay system, you can:

  • Pay your bill
  • Check your account balance
  • Update your phone number

Night Drop

WREC understands there are plenty of members who are unable to visit during business hours or who work graveyard and swing shifts, and want to pay on the way to or from work. That is why every office is equipped with a 24 hours a day, 7 days a week, payment drop box.

WREC understands life is already busy. It’s our goal to provide you with the opportunity to pay your bill on the terms that best fit your schedule.

If you have any questions about payment options, check WREC’s website or call your local office.